All Graduates sees training as an important value-added service that we can provide to our clients and more generally to any organisation that services Culturally and Linguistically Diverse (CALD) clients.
We offer three types of training:
- Skills training and/or awareness raising on working with interpreters and associated issues of communicating with CALD clients
- Cultural awareness for appreciation of the background, beliefs and practices of CALD clients, and the issues they raise for service delivery and client relations
- Cultural Familiarisation workshops on specific ethnic groups, e.g. Sudanese, Arabic, Vietnamese.
All Graduates have provided training to organisations across a variety of industries, including several specialised areas in:
- Health
- Education
- Human services
- Employment and
- Emergency services.
A feature of our training is specifically tailoring it to your organisational requirements and the particular challenges faced in your institutional context.
We have provided training for the following clients:
- BreastScreen Victoria
- Department of Education
- Fire Brigade
- Cultural Familiarisation
The range of organisations that have taken advantage of our training sessions include:
- Centrelink
- Legal Aid
- Department of Education
- Department of Human Services
- Department of Justice
- Department of Immigration and Multicultural Affairs
- Hospitals
- Community Health Centres and Clinics
- Schools – Government, Catholic, Private
- TAFE Colleges and Universities
- Local Government, both Melbourne and Rural
- Emergency Services
- Welfare agencies
- Employment agencies
- Ethnospecific agencies
- Life Saving
- Municipal Libraries