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Moira Shire Council

Working Effectively with Interpreters at Moira Shire Council


Tues 9 Feb 2010


Providing culturally responsive care to recent arrivals to the Moira Shire was the motivation for the Working Effectively with Interpreter training.

Moira Shire Council


Presented by:

All Graduates


Who attended:

Maternal and Child Health nurses and other staff from Shepparton, Cobram and surrounding towns attended the two-hour training at the Moira Shire Council Community Development Office in Cobram.


It was evident during lively discussions that the developing demographics in the region prompted a call to All Graduates, as language services provider to the Office of Children and Early Childhood Development in Victoria.


The following was discussed:

•         Knowing why it is important to use qualified, accredited interpreters

•         The role and limitations of interpreters and users of interpreters

•         Identifying the signs of good and of poor interpreting

•         Identifying the effect of cultural differences on the interpreting process

•         How best to work with interpreters on site

•         How best to work with interpreters via video conference equipment

•         How best to work with interpreters over the phone

•         The risks of using non-accredited interpreters

•         Department guidelines and booking requirements for agencies requesting interpreters

•         The All Graduates’ Online Booking System – how to use it





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