Partnerships

We are involved in numerous strategic projects which build the capacity of Interpreters/Translators and T&I Industry Research.

These include:

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UNSW: University of New South Wales

School of Humanities and Languages

 

In 2019, a team of UNSW researchers, with the support of industry partner organisations received an ARC (Australian Research Council) Linkage grant for the research project Access to justice in interpreted proceedings: the role of Judicial Officers. The research team includes UNSW researchers: Prof Ludmila Stern, Prof Sandra Hale, A/Prof Stephen Doherty and Ms Melanie Schwartz and Mr George Bisas as an Industry Partner from Multicultural NSW. The partner organisations represent interpreter bodies, interpreting service providers and bodies representing the judiciary.

These include:

  • NAATI
  • AUSIT
  • TIS National
  • Multicultural NSW
  • The NT Aboriginal Interpreter Service (AIS)
  • All Graduates Interpreting and Translating Services
  • Australasian Institute of Judicial Administration (AIJA)
  • The Judicial Council for Cultural Diversity (JCCD) of the Migration Council.

This national study will be the first to investigate the Australian Judicial Officers’ (JOs) role in achieving effective communication during interpreted bilingual proceedings. It will examine whether JOs adhere to the Recommended National Standards (RNS) and compare their practices to those of international criminal courts and tribunals.

With the assistance of its Partner Organisations, the research team will observe interpreted criminal court proceedings in most jurisdictions. These will be complemented by interviews and focus groups with JOs, interpreters and lawyers to capture the broader perspectives of different stake holders. To increase the representativeness of the findings arising from the observations and interviews, the researchers will compile and analyse a large corpus of transcripts of interpreted proceedings and judgments.

The project’s practical outcomes will include strategic recommendations for enhanced communication strategies in interpreted proceedings – an area of growing courtroom demand that presents significant challenges.

 

Melbourne Health

Telehealth

 

All Graduates has been the major service provider of onsite and telephone interpreting services for Melbourne Health since 1994. Our latest project is the Melbourne Health Telehealth initiative in collaboration with the Royal Melbourne Hospital.

In 2018, Melbourne Health (Royal Melbourne Hospital [RMH]) expanded its use of video interpreting to facilitate telehealth consultations with multicultural patients. The initiative was supported under the Department of Health and Human Services – Language Services Innovation Grants program It followed research published in 2015[1] by Dr Thomas Schulz, Infectious Diseases Physician at RMH, which showed that patients from culturally and linguistically diverse communities preferred accessing interpreters via video conferencing rather than telephone, in situations when onsite interpreting was not possible.

RMIT University

Interpreting and Translating – School of Global, Urban and Social Studies

 

Information to be updated soon.