The skilled and highly experienced All Graduates telehealth staff have been instrumental in the success of the virtual remote interpreting service for CaLD patients by liaising with the in-house IT/telehealth team, advising on the workflow coordination of the remote interpreters and assisting
with problem solving.

All Graduates Interpreters and Translators assists Alfred Health Language Services department with the provision of Telehealth video-conference interpreting service in inpatient and outpatient settings. The set-up of the service was stress-free and managed in a timely fashion. The professionalism, reliability and, flexibility of Ismail and Mikaela helps Language Services to provide quality VRI to Alfred Health LEP patients.

Melbourne Health has a long standing relationship with All Graduates Interpreting and Translating Services. All Graduates take particular care with our portfolio, and we feel our health service is a top priority. All Graduates takes innovative steps to ensure that we are provided with the best outcomes for our health service.

Congratulations on an excellent organisation; well deserved of the accolades.
I just wanted to let you know how impressed I was with the interpreter yesterday. He was prompt, efficient and very easy to work with. People such as C make me job easier!

Great communication and regular updates from the Translation Project Manager, and she got back to me when she said she would – excellent customer service!

All Graduates has provided Interpreting Services for our parent teacher interviews over the past 4 years. The feedback from our international parents regarding his services has been incredibly positive and affirms our decision to keep offering interpreting services in the future.

I would like to compliment the excellent work that your staff member did today… she performed her duties as an interpreter with accuracy and professionalism. This is someone I will definitely be requesting in the future. I was confident in her interpretation and at no stage did she engage in additional conversation or make assumptions.

I have found the waiting time at All Graduates significantly shorter and I have never had a situation where All Graduates has been unable to source an appropriate telephone interpreter for me. This has been really helpful!